Shipping policy

Shipping information — before launch

KISSA is preparing to open. Our shipping service areas, dispatch times and delivery charges are being finalised. This page will be updated with confirmed terms before orders open.

Where we ship

Available delivery destinations and any postcode exclusions are not yet confirmed.

Dispatch and delivery

Processing times, estimated delivery windows and any additional time for custom measurements will be published here once confirmed.

Delivery charges

Shipping charges, any free-shipping threshold and international duties arrangements are not yet confirmed. No free or guaranteed delivery promise is made on this page.

Help with a delivery

For an order query, contact us with your order number and a description of the issue. Please do not share payment card details.

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